Autumn and Indigo

Shipping & Returns

Returns/exchanges are accepted for physical items within 7 days of delivery.  If item isn't right, you're not satisfied, or whatever the case may be, please send me a message so we can get things sorted promptly.  Buyer is responsible for return shipping.  Please note that I do my best to portray my products as they truly are.  Though I do everything in my capability to make sure each item is as seen, computer monitors may vary.

Item care - ALL items are sent with attached care tags, that specify hand washing with cold water and laying flat to dry. I am not responsible for items that have been damaged due to washing machines, dryers, or like issues. Please follow the instructions included with your items to prevent these mishaps, as refunds will not be given.

** International orders - Buyer is responsible for any additional fees that be acquired during pickup. Customs/import fees are the responsibility of the buyer and will not be credited to your account.

Digital downloads: Due to the nature of digital downloads, charges for these items cannot be refunded. If you have any questions regarding your pattern or it's content, please feel to contact me at hello@autumnandindigo.com

 

All physical items are shipped via USPS parcel post, usually 1-2 business days from date of purchase.  If you would like a shipping upgrade (priority, express, etc) please contact me so I can get you the correct pricing.

Receipts are not sent with items as they can be emailed - less paper waste. If you need a receipt other than the one you receive during purchase, please let me know.

Item care - ALL items are sent with attached care tags, that specify hand washing with cold water and laying flat to dry. I am not responsible for items that have been damaged due to washing machines, dryers, or like issues. Please follow the instructions included with your items to prevent these mishaps.

International orders - I am not responsible for Customs Fees or any fees that may be acquired during package pick up.